Optimising Business Performance
  
 

Business Specific Solutions
AuraQ Product Recall is designed to manage the recall of products from multiple stores in a retail organisation. The use of this process will assist in preventing a product recall becoming a crisis. When a product recall or corrective action is properly managed, brand reputation and customer loyalty will not be affected in the long term.


Stores can be selected individually or from regional groups.

  • Product Information is entered once and can include pictures, descriptions, EAN codes, prices, sales information, and repair and guarantee clauses, etc.
  • Handles all communication and information delivery between head office and stores.
  • Corrective Action Announcement document created in a standard format and sent to selected stores simultaneously.
  • Full audit trail.
  • eMail notification can be used if required.
  • Allows searching of all data for previous product recalls.
  • Allows HQ to monitor progress at store level.


  • Increase the speed with which a recall can be instigated.

  • Eliminate expensive mail, fax, and unnecessary telephone costs.
  • Eliminate paper based documents.
  • Eliminate numerous man hours spent at the store and HQ processing information.
  • Have better control and visibility of all your stores.
  • Easy to use at the store.




  • Clanmere, 33, Graham Road, Malvern, WR14 2HU.
    +44 (0)1684 571960